Hail Genie Inc. warrants that the PDR process will last for as long as you own your vehicle.
On behalf of Hail Genie Inc., we'd like to thank you for bringing your vehicle to us for repairs and appreciate the valued confidence you have placed in us. Our number one goal is to earn your trust and hope you come back and visit us again for all of your paintless dent repair needs. We promise to always provide you with the highest level of quality workmanship and customer service with every repair and every visit.
As a Hail Genie customer, we present you with our Limited Lifetime Warranty on the quality and workmanship tasks listed in the original estimate for as long as you own the vehicle.
Any limitations and exceptions apply only where normal wear-and-tear (as listed below), use, and environmental damages are concerned or where a manufacturers warranty applies.
In the event that Hail Genie Inc.’s paintless dent repair (PDR) results are found to be defective under this warranty, Hail Genie Inc. will repair such quantity of dents and correct paint flaws, proved to be defective as a result of Hail Genie’s process, at Hail Genie’s place of business, with Hail Genie providing the labor and materials free of charge during the warranty period.
All of Hail Genie Inc.’s LIMITED LIFETIME WARRANTIES are subject to exceptions and limitations pursuant to the written conditions agreed upon by the consumer and Hail Genie Inc.’s representative prior to the commencement of work.
The Hail Genie Inc.’s PDR process guarantees against: Shine/gloss deterioration, blistering, peeling, wrinkling, defects in primer adhesion.
All previous and unrelated damage not associated with the hail damage or PDR repair work provided by The Hail Genie Inc. is not covered by Hail Genie Inc. under this warranty. This warranty applies to the panels, which are repaired by Hail Genie Inc. It covers your vehicle under your subsequent ownership during the warranty period. The warranty relates exactly to the warranty period provided by the Manufacturer of your vehicle for coverage of defects in paint finish and corrosion. In conclusion, Hail Genie Inc.’s shop warranty does not exceed your manufacturer’s warranty.
A. Normal wear and tear on your vehicle, including to its panels and paint finish.
B. Rust, corrosion, surface rust, rust through, and/or damage caused by rusting of the exterior panel is not covered.
C. Damage arising from unreasonable vehicle use.
D. Faulty care and maintenance.
E. Parts, materials and equipment featuring manufacturers’ warranties.
SALE OR LEASE EXCLUSION
In the event of a sale or lease departure from your vehicle, the date of said sale or lease termination is the date your warranty ends with Hail Genie Inc.
SUBSEQUENT HAIL STORMS
This warranty shall become void if the vehicle is subjected to subsequent hail storms or if Hail Genie Inc. can determine and verify the damage differs from the damage on the original repair order.
STRIPES AND DECALS
Decorative stripes and decals on your vehicle, including those from the original equipment manufacturer, are excluded from Hail Genie Inc.’s warranty. However, we will still do our best to repair hail damaged decorative stripes and decals.
This LIMITED LIFETIME WARRANTY shall not be varied, supplemented, qualified or interpreted by any prior course of dealings.
This LIMITED LIFETIME WARRANTY shall be null and void if the repair is altered, adjusted or tampered with by any person not authorized by Hail Genie Inc. This warranty is nontransferable.